I caught a little flack for my recent posts about a customer discovery project we're working on here at The Combine. Day one of the customer discovery process, I went totally social and posted a question on Facebook, Twitter, Linkedin, and this blog. That ruffled some feathers among customer discovery … Keep reading >>>
customer discovery
Startup Lesson 27: Learning by teaching
I got yet another kind and useful reminder yesterday as I was teaching the Customer Discovery class at ATDC: when we teach others, we often learn more than we teach. That's the great lesson that stems from this very important thing that no entrepreneur should ever forget: continually share your … Keep reading >>>
Customer discovery is not enough
Paul Freet posted on Twitter this morning his thoughts on Synapp.io, a new startup from ATDC & Flashpoint. Paul followed up with some really big words and stuff, because he's all GT smart and what not, but I completely agree with him that Synapp.io is based on something new. By … Keep reading >>>
Pop the bubble
First of all, if you're a tech entrepreneur, and your not reading Mark Suster, you're doing it wrong. Subscribe to his blog, follow him on Twitter, and generally seek ye knowledge from him. Now to my point: pop the bubble. If you're a tech entrepreneur, and you think everyone else is a … Keep reading >>>
Customer Discovery: Keep Going
Since I made the decision to pivot from deductmor to c_d8a, I've continued the Lean Startup Customer Discovery process for exactly the reasons the creators intended: to learn more and validate my customer(s) and product offerings. This process has been extraordinarily fun, engaging, and educational for me because I am … Keep reading >>>
Are you a teachable entrepreneur?
A week ago, I wrote about the 4 keys to successful customer discovery, one of which is that customer discovery is not selling. Here, I'm expanding on that specific thought. I recently had the pleasure of meeting with 3 startup entrepreneurs, 2 of whom are pre-launch and still in idea … Keep reading >>>
Customer Discovery: when “NO!” is good
Yesterday, I wrote about how customer discovery is done before you build a product or service into a business, because the customer discovery process is how you determine what your customer needs, where their pain is, what your solution should look like. In other words, get customers to tell you what … Keep reading >>>
Customer Discovery: when "NO!" is good
Yesterday, I wrote about how customer discovery is done before you build a product or service into a business, because the customer discovery process is how you determine what your customer needs, where their pain is, what your solution should look like. In other words, get customers to tell you what … Keep reading >>>
Four keys to serious customer discovery
When I co-founded CWNP way back in 1999, we came up with a great idea for the "wireless ethernet" industry ("Wi-Fi" was not coined yet), and started building it. We ran as fast and hard as we could, because we knew it was only a matter of time before the huge … Keep reading >>>